Panel Management Administration Officer

Location: 

Coventry, GB

Category:  Administration and Customer Services

Job Title: Panel Management Administration Officer x2

Contract: Full-time, Permanent

Salary: £22,400 to £30,300 (dependent on experience)

Location: Coventry

 

What it’s about

We are looking for an enthusiastic team player with a ‘can do’ attitude. The ideal candidate will be experienced in bringing about quality outcomes through the management of others.

The panel management team is responsible for managing OCR’s assessors and ensuring that accurate examination results are released to schedule. We are also focused on providing our assessors with a positive experience. Training will be provided.

 

What you’ll be doing

You will manage and be accountable for a team of administrators and collaborate with colleagues across OCR in order to achieve our goals. The role will involve:

  • overseeing your teams’ activities; guiding, supporting and monitoring and acting as a point of escalation for your team members;
  • planning and implementing scheduled activities;
  • supporting risk assessment activity and recommending and implementing action as necessary;
  • analysing and interpreting numerical data and reporting on key performance indicators;
  • ensuring schedules, process documentation and working instructions are maintained and improved.

 

What we’re looking for

You will be able to demonstrate recent experience of successfully leading and managing a team together with effective interpersonal skills. You will embrace change and be an advocate of continuous improvement. You will be a decision-maker who is both confident and assertive with a proven ability to work under pressure.

 

Who we are

OCR (Oxford Cambridge and RSA Examinations) is a leading UK exam board. We provide qualifications which engage people of all ages and abilities at school, college, in work or through part-time learning programmes. Our general and vocational qualifications equip learners with the knowledge and skills they need for their future, helping them achieve their full potential.

This is an excellent opportunity to join a market leader and be rewarded with valuable learning opportunities, a competitive salary and benefits.

 

Benefits

In addition to a competitive salary, we offer a comprehensive package of benefits to help with your life both inside and outside of work:

  • Generous contributory pension
  • 28 days annual leave, plus bank holidays
  • Annual performance related bonus and increases (discretionary)
  • Enhanced maternity/paternity pay
  • Employee discount and cash back scheme at 2,500 retailers
  • Cycle scheme
  • Subsidised staff restaurants
  • Support for professional qualifications

 

We know that diversity of thinking, backgrounds and approaches leads to innovation and creates an atmosphere where everyone’s contribution is valued. As well as wanting to create diverse teams, we also value diversity in the way our people approach their work. Work/life balance is important to us at Cambridge Assessment and we offer our colleagues a range of flexible working options according to the needs of the business and the individual, so please let us know of any flexible working requirements when applying and we can see how we can support you.

The closing date for receipt of applications is 24/02/2019 and interviews will be held on week commencing 04 March 2019.

If you’re successful at interview stage we will ask you to undergo background screening (carried out by Credence Background Screening Ltd), to ensure that all information provided to us is accurate. We wish you all the very best with your application.

 

CAMBRIDGE ASSESSMENT IS AN EQUAL OPPORTUNITIES EMPLOYER


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