Regulatory Liaison & Compliance Officer

Location:  Cambridge, GB
Category:  Administration and Customer Services

Job Title:  Regulatory Liaison & Compliance Officer

Contract: Full-Time, Permanent

Salary: £23,500 - £29,400

Location: Cambridge


What it’s about

This is a varied and interesting role to help reshape the way we liaise and interact with the regulator and record regulatory transactions.  This role gives the job holder a unique insight into all aspects of OCR’s work.


You will primarily support OCR in monitoring regulatory activity by:  implementing and administering systems to log regulatory transactions; cascading relevant information and communications; tracking progress on actions against deadlines and generating robust regulatory transaction audit trails. 


In addition you will investigate and make decisions on issues of malpractice related to OCR qualifications in accordance with established procedures.


What you’ll be doing

Regulatory Transactions

  • Reshaping the way we liaise and interact with the regulator
  • Improving the way we log transactions received from the regulator, including (but not limited to) Responsible Officer communications, regulatory monitoring requests, other strategic stakeholders including DfE and other government departments
  • Cascading and allocating all incoming regulatory transactions to OCR senior officers
  • Supporting the business in managing requests from the regulator e.g. audits and consultations



  • Investigate and make decisions on issues of malpractice related to OCR qualifications in accordance with established procedures.
  • Extract data from OCR systems and files and review/provide it for investigations into cases of suspected non-compliance and/or malpractice.
  • Liaise with centres to provide and obtain information relating to on-going investigations.
  • Inform relevant parties of progress and outcome of malpractice/compliance investigations.
  • Deal with enquiries from internal and external customers, providing guidance and advice on malpractice/compliance matters.


Administrative Support

  • Support the Head of Assessment Delivery with Business Continuity Planning administration
  • Arrange LRQA external ISO9001:2015 visits and associated admin
  • Chase completion of internal and external audit actions


What we’re looking for

The right applicant will have excellent administrative, written and verbal communication skills with strong attention to detail.



  • Educated to A level standard or equivalent experience.



  • The ability to manage yourself and your workload effectively whilst working accurately in order to meet tight deadlines is essential. 



  • Experience of working in a regulated environment, with different teams and at all levels within an organisation is essential to this role.



  • You should have a flexible and positive attitude to work, be determined and resourceful in order to deliver results.


Who we are 

OCR (Oxford Cambridge and RSA Examinations) is a leading UK exam board. We provide qualifications which engage people of all ages and abilities at school, college, in work or through part-time learning programmes. Our general and vocational qualifications equip learners with the knowledge and skills they need for their future, helping them achieve their full potential.


This is an excellent opportunity to join a market leader and be rewarded with valuable learning opportunities, a competitive salary and benefits.



In addition to a competitive salary, we offer a comprehensive package of benefits to help with your life both inside and outside of work:

  • Generous contributory pension
  • 28 days annual leave, plus bank holidays 
  • Annual performance related bonus and increases (discretionary) 
  • Enhanced maternity/paternity pay and childcare voucher scheme 
  • Childcare vouchers
  • Employee discount and cash back scheme at 2,500 retailers 
  • Cycle scheme 
  • Season Ticket Loan
  • Subsidised staff restaurants
  • Support for professional qualifications
  • Discounted access to the University of Cambridge Sport Centre, along with various other local gyms.


Work/life balance is important to us here at Cambridge Assessment, and we offer colleagues a range of flexible working options which suit both the business and the employee.  Please let us know of flexible working requirements when applying and we can see how we can support you. 

The closing date for receipt of applications is 06/05/2018.

As a fair and equal employer, we want to make sure you have all the information you need about the job, so we always incorporate the job description into our ads. If you’re invited for interview, you’ll also receive that job description as a separate document.

In this spirit of transparency, if you’re successful at interview stage we will ask you to undergo background screening (carried out by Credence Background Screening Ltd), to ensure that all information provided to us is accurate. We wish you all the very best with your application.

Job Segment: Compliance, Regulatory Affairs, Law, Bank, Banking, Legal, Finance