Assessment Support Manager


Cambridge, GB

Category:  Assessment and Research

Assessment Support Manager, Cambridge English Qualifications 

Permanent contract, full-time 

Salary: £27,690 - £36,000 

Location: The Triangle Building, Cambridge (though most staff are currently working from home due to the Covid situation) 


About the Role 

You will be supporting the item and test production in the Cambridge English Qualifications team, including the managing of pretest production.  You will be expected to work with the rest of team on a programme of continuous improvement and to implement improved processes. This is a full time, permanent contract opportunity. 


Cambridge Assessment English is a division of Cambridge Assessment, a not-for-profit department of University of Cambridge. We develop and produce the most valuable range of qualifications for learners and teachers of English in the world. Over 5 million people in 130 countries take our exams every year. Around the world over 20,000 universities, employers, government ministries and other organisations rely on our exams and qualifications as proof of English language ability. 



The principal accountabilities are: 

  • Supporting Assessment Managers and other Managers in tasks related to both content production and project work 

  • Managing the production of pretests 

  • Setting up paper production schedules for pretests 

  • Ensuring all paper production activities are carried out according to set procedures and being committed to the continuous improvement of the processes which underpin these procedures 

  • Representing the Cambridge English Qualifications (CEQ) team in business-wide projects, ensuring the CEQ team delivers to all business requirements  


What we’re looking for 

The following experience, skills and behaviours are essential for this role and form the selection criteria for shortlisting the expressions of interest: 



  • sound knowledge of Assessment principles and practices 

  • teaching students in preparation for Cambridge English examinations 


  • working flexibly, including to last minute, changing demands 

  • strong teamwork skills 

  • interpersonal skills/people management 

  • strong organisational, planning and time management skills 

  • attention to detail and accuracy 



  • In line with our Group Values of Collaboration, Responsibility and Innovation 


The following experience, skills and behaviours are desirable for this role: 



  • examining for Cambridge English or other examination providers 

  • writing materials for teaching or examining purposes 



  • strong technology and systems skills 

  • initiative/autonomy/innovation 

  • experience of working in a complex and busy office environment 

  • administrative experience 


This is an excellent opportunity to join a market leader and be rewarded with valuable learning opportunities, a competitive salary and benefits. 



In addition to a competitive salary, we offer a comprehensive package of benefits to help with your life both inside and outside of work:  

  • Generous contributory pension 

  • 28 days annual leave, plus bank holidays 

  • Flexible working policy 

  • Enhanced maternity/paternity pay and childcare voucher scheme 

  • Childcare vouchers 

  • Employee discount and cash back scheme at 2,500 retailers 

  • Cycle scheme 

  • Season Ticket Loan 

  • Subsidised staff restaurants 

  • Support for professional qualifications 


We know that diversity of thinking, backgrounds and approaches lead to innovation and create an atmosphere where everyone’s contribution is valued. As well as wanting to create diverse teams, we also value diversity in the way our people approach their work. Work/life balance is important to us at Cambridge Assessment and we offer our colleagues a range of flexible working options according to the needs of the business and the individual, so please let us know of any flexible working requirements when applying and we can see how we can support you.

The closing date for receipt of applications is 20/06/2021 and interviews will be held on 28 & 30 June.


If you’re successful at interview stage we will ask you to undergo background screening (carried out by Credence Background Screening Ltd), to ensure that all information provided to us is accurate. We wish you all the very best with your application.


The University of Cambridge will be bringing together its publishing and assessment operations to create a single organisation from 1 August 2021. Cambridge University Press and Cambridge Assessment publish and create world-leading content and examinations that are used across more than 170 countries.


The move is in response to a growing desire from learners, teachers and researchers to engage with Cambridge in a joined up digital way, and the demand for innovative products that combine expertise in learning and assessment. The new organisation will have the capabilities to provide world leading assessment, learning and academic research offerings globally, under the Cambridge brand and backed by first class teaching and research departments.


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